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    Engage your customers with the Queues app in Microsoft Teams

    Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact VOX ISM for help designing a Teams strategy that meets your service goals.

    Frequently Asked Questions

    What is the Queues app in Microsoft Teams?

    How does the Queues app improve call management?

    Can I use the Queues app remotely?

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    Engage your customers with the Queues app in Microsoft Teams published by VOX ISM

    VOX ISM is Canada’s largest Microsoft Dynamics Partner. We specialize in implementing Microsoft business solutions software including Microsoft Dynamics 365 Business Central, CRM, and Office 365.  These software solutions enable our customers to compete in today’s digital landscape.

    We specialize in workforce skills development and training and offer a variety of courses focussed on improving existing employee skills and teaching new ones.

    We have 800+ customers and 20 years of experience in the software industry and we specialize in the Manufacturing and Distribution industries. We have experienced industry consultants including former Plant Managers, Supply Chain Managers, Schedulers, Warehouse & Distribution specialists, Sales and Marketing staff, Controllers, Accountants, and many more on board, who will set up your software implementation and train your staff for business success.

    We are based in Toronto with teams across Ontario and in British Columbia & Alberta.