The CEO's guide to building a Frontier Firm
As AI transforms how organizations operate, leaders like you are under pressure to redesign not just tools, but the very structure of your business. This blog post offers a high-level view into the decisions CEOs must make to evolve into a Frontier Firm. Read the blog to explore this emerging business model and connect with VOX ISM to discuss how your firm can lead, not lag.
A Frontier Firm is an organization that has advanced to the third phase of AI transformation, where AI becomes the operational engine of the business. In this phase, humans empower AI to take on more responsibilities, allowing agents to execute tasks that were traditionally handled by knowledge workers. This shift involves reimagining how work is structured and executed, with a focus on collaboration between humans and AI agents.
How can AI improve sales productivity?
AI tools such as Microsoft 365 Copilot help sales teams by automating repetitive administrative tasks, allowing sellers to focus more on customer engagement. For instance, one sales team reported a 9.4% increase in revenue per person and a 20% increase in deals closed after implementing Copilot. Additionally, tools like Sales Chat streamline access to critical information, enabling sellers to prepare for meetings more efficiently.
What are the risks of adopting AI in business?
Organizations often worry about the potential risks of AI, such as making mistakes or providing incorrect information. However, it's important to recognize that we accept similar risks with human employees. The real risk lies in inaction, as companies that hesitate to adopt AI may fall behind competitors who are already reimagining their operations. A step-by-step approach to testing AI in low-risk areas can help mitigate concerns while unlocking new opportunities.
The CEO's guide to building a Frontier Firm
published by VOX ISM
VOX ISM is Canada’s largest Microsoft Dynamics Partner. We specialize in implementing Microsoft business solutions software including Microsoft Dynamics 365 Business Central, CRM, and Office 365. These software solutions enable our customers to compete in today’s digital landscape.
We specialize in workforce skills development and training and offer a variety of courses focussed on improving existing employee skills and teaching new ones.
We have 800+ customers and 20 years of experience in the software industry and we specialize in the Manufacturing and Distribution industries. We have experienced industry consultants including former Plant Managers, Supply Chain Managers, Schedulers, Warehouse & Distribution specialists, Sales and Marketing staff, Controllers, Accountants, and many more on board, who will set up your software implementation and train your staff for business success.
We are based in Toronto with teams across Ontario and in British Columbia & Alberta.
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