Baptist Health saves 4,400 hours annually with Azure Virtual Desktop
Managing healthcare workloads efficiently is a challenge for many organizations. This customer story highlights how Baptist Health saved 4,400 hours annually using Azure Virtual Desktop — streamlining workflows, improving staff experiences, and boosting operational efficiency. Read the story to learn how it tackled modern healthcare challenges and achieved real results. Contact VOX ISM to discuss how your organization can benefit from a similar approach.
How has Baptist Health improved login times?
Baptist Health implemented Azure Virtual Desktop, which has reduced app login times to as low as 5 seconds. This significant improvement has resulted in an estimated annual savings of USD$1 million.
What benefits does Azure Virtual Desktop provide?
Azure Virtual Desktop has streamlined software installations and configurations, allowing the IT team to automate many tasks. This has freed up time for more valuable activities, improved mobile access for clinicians, and enhanced security by ensuring sensitive data is not stored on devices.
How does Baptist Health manage its IT infrastructure?
Baptist Health utilizes Azure Local for centralized management of its IT environment, enabling remote troubleshooting and faster updates. The IT team also employs Microsoft Entra ID for role-based access management, ensuring clinicians have access only to the applications they need.

Baptist Health saves 4,400 hours annually with Azure Virtual Desktop
published by VOX ISM
VOX ISM is Canada’s largest Microsoft Dynamics Partner. We specialize in implementing Microsoft business solutions software including Microsoft Dynamics 365 Business Central, CRM, and Office 365. These software solutions enable our customers to compete in today’s digital landscape.
We specialize in workforce skills development and training and offer a variety of courses focussed on improving existing employee skills and teaching new ones.
We have 800+ customers and 20 years of experience in the software industry and we specialize in the Manufacturing and Distribution industries. We have experienced industry consultants including former Plant Managers, Supply Chain Managers, Schedulers, Warehouse & Distribution specialists, Sales and Marketing staff, Controllers, Accountants, and many more on board, who will set up your software implementation and train your staff for business success.
We are based in Toronto with teams across Ontario and in British Columbia & Alberta.