How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service published by VOX ISM

VOX ISM is Canada’s largest Microsoft Dynamics Partner. We specialize in implementing Microsoft business solutions software including Microsoft Dynamics 365 Business Central, CRM, and Office 365. These software solutions enable our customers to compete in today’s digital landscape.

We specialize in workforce skills development and training and offer a variety of courses focussed on improving existing employee skills and teaching new ones.

We have 800+ customers and 20 years of experience in the software industry and we specialize in the Manufacturing and Distribution industries. We have experienced industry consultants including former Plant Managers, Supply Chain Managers, Schedulers, Warehouse & Distribution specialists, Sales and Marketing staff, Controllers, Accountants, and many more on board, who will set up your software implementation and train your staff for business success.

We are based in Toronto with teams across Ontario and in British Columbia & Alberta.

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service