L&M Fleet Supply is equipped for excellence with Dynamics 365 | Microsoft Customer Stories
Your business demands are evolving faster than ever, and success depends on having the tools to keep up. This customer story shows how L&M Fleet Supply modernized its retail operations with Dynamics 365 Commerce and Supply Chain Management to unify data, improve inventory accuracy, and enhance customer experiences. Read the story to see how businesses like yours are achieving operational efficiency and customer satisfaction with Microsoft Dynamics 365. Contact VOX ISM to explore how Dynamics 365 can help your business grow.
What challenges did L&M Fleet Supply face with their legacy ERP system?
L&M Fleet Supply's legacy AS/400 ERP system lacked integration, automation, and modern reporting capabilities. This resulted in slow operations and hindered the company's ability to scale effectively. The manual reporting processes and difficulty in system development added friction to their growth.
How did Dynamics 365 improve operational efficiency at L&M Fleet Supply?
After implementing Dynamics 365, L&M Fleet Supply saw significant improvements in efficiency. Invoice processing time dropped by 83%, POS training time was reduced by 80%, and inventory tasks that previously took hours were completed in minutes. The automation and integration of processes allowed for faster fulfillment and streamlined operations.
What benefits did L&M Fleet Supply gain from integrating Microsoft tools?
The integration of Microsoft tools provided L&M Fleet Supply with real-time visibility and predictive analytics across their operations. This allowed for better inventory management, improved customer service, and a more efficient checkout process. Employees could access inventory data instantly, leading to faster service and a smoother shopping experience for customers.
L&M Fleet Supply is equipped for excellence with Dynamics 365 | Microsoft Customer Stories
published by VOX ISM
VOX ISM is Canada’s largest Microsoft Dynamics Partner. We specialize in implementing Microsoft business solutions software including Microsoft Dynamics 365 Business Central, CRM, and Office 365. These software solutions enable our customers to compete in today’s digital landscape.
We specialize in workforce skills development and training and offer a variety of courses focussed on improving existing employee skills and teaching new ones.
We have 800+ customers and 20 years of experience in the software industry and we specialize in the Manufacturing and Distribution industries. We have experienced industry consultants including former Plant Managers, Supply Chain Managers, Schedulers, Warehouse & Distribution specialists, Sales and Marketing staff, Controllers, Accountants, and many more on board, who will set up your software implementation and train your staff for business success.
We are based in Toronto with teams across Ontario and in British Columbia & Alberta.
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